Return & Refund Policy
Return & Refund Policy
30-Day Return Policy
We offer a 30-day return policy on all unused products in their original packaging.
Return Requirements:
- Products must be returned within 30 days of delivery
- Item must be in its original unused condition, undamaged, and not missing parts
- Products must be purchased directly from Sacred Infusion via our website
- Original packaging and proof of purchase required
How to Initiate a Return:
To start the return process, contact our Customer Support team at sales@sacred-infusion.com or call us at (501) 420-2473 with your order number and details of your return. Our team will assist you with the next steps.
Please note: Customers are responsible for return shipping costs.
Refund Process:
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5-7 business days and credited back to your original payment method.
Exclusions:
- Products without proof of purchase
- Products returned after 30 days
- Opened or used products
- Products suspected of abuse or misuse
- Custom or personalized products
Sacred Infusion reserves the right to refuse returns that do not meet our return policy requirements.
Last updated: February 2026